Refund policy

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition. Shipping and handling cost are not refundable. This return for refund policy is applicable for change of mind on non-custom orders only. Shipping fees involved in returning goods due to change of mind are to be paid by the customer.

Any incorrect, missing or damaged items received must be reported to SkullShieldz within 24 hours of you receiving the delivery.

Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised afterwards.

SkullShieldz owns the title of any extra goods shipped with your order that have been dispatched in error.

Custom made goods can not be returned due to change of mind as they are specific to your request and cannot be resold. You, the customer takes full responsibility for proofing your order request, we will do our best to identify mistakes and contact you if we believe amendment is required.